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Privacy Policy

Effective Date: 05 February 2025

At the Pyrenees Cycling Centre, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and submit inquiries related to our accommodation or services. It outlines your rights regarding your data under the General Data Protection Regulation (GDPR).

1. Who We Are

We are the Pyrenees Cycling Centre, the operator of the holiday accommodation service. For the purposes of this Privacy Policy, we are the “Data Controller,” and we are responsible for the personal data you provide to us through our website.

2. Information We Collect

When you visit our website and submit a query regarding our serviced holiday accommodation, we collect the following personal information:

  • Full Name

  • Telephone Number

  • Email Address

This information is collected directly through the contact form on our website when you submit an inquiry.

3. How We Use Your Information

We collect and process your personal data to:

  • Respond to your inquiry or request for information regarding our serviced accommodation.

  • Communicate with you about availability, pricing, booking details, or other related queries.

  • Ensure smooth operations of our website and provide you with the best service possible.

We will only use the information you provide in the ways mentioned above and will not use it for purposes other than those stated unless we obtain your explicit consent.

4. Legal Basis for Processing Your Data

We rely on the following legal bases for processing your personal data under the GDPR:

  • Consent: By submitting your personal information through our contact form, you consent to our collection and use of your data to respond to your inquiry.

  • Performance of a Contract: If you book accommodation with us in the future, we may need to use your information to facilitate the booking process.

5. How We Share Your Information

We do not sell, rent, or trade your personal data with third parties. At all.

6. How We Protect Your Data

We take the security of your personal data seriously and implement physic measures to protect it from unauthorized access, loss, or alteration. These measures include encryption and secure storage systems.

However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your personal data.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purpose for which it was collected (e.g., responding to your inquiry). If you proceed with booking accommodation, we will retain your data for as long as needed to manage the booking and for any legal obligations.

8. Your Rights Under the GDPR

As a data subject under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request correction of any inaccuracies in your personal data.

  • Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

  • Right to Restrict Processing: You can request us to limit the processing of your personal data under certain circumstances.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance the user experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. You may disable cookies in your browser settings, but this may impact your ability to use certain features of our website.

For more information on our cookie usage, please refer to our [Cookie Policy].

10. International Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA). If this changes in the future, we will ensure that appropriate safeguards are in place to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us:

Pyrenees Cycling Centre
Email: mike.dugdale@protonmail.com
Address: Route de la Fontaine Sulfureuse, Germs sur l'Oussouet, 65200

We are committed to ensuring that your personal data is handled securely and in accordance with the GDPR

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